We had the exact same problem until we started using a provider that specializes in pallet restacking. What I like about
restack pallets is that they can turn around unstable or collapsed pallets quickly, replacing broken ones with CHEP or PECO pallets to meet retailer standards. They also offer load adjustments and cargo blocking to prevent future issues. Their facility is located near the Port of Tacoma and just minutes from the Costco DC in Sumner, so turnaround times are fast. They also offer short-term storage while the rework is being done, and they can provide redelivery once the freight is ready. I have used them multiple times and they consistently recover shipments that other warehouses could not handle. If you are dealing with rejected pallets and need a quick fix, this service is worth a look.